VOLUNTEER ORGANIZING TIPS

Your main goal should be to keep the wait time as short as possible, not only to make sure you talk to the most voters but also to give the volunteers the best possible experience so they return again in the future.
Try to get as many callers calling at once, even if they can call for a shorter amount of time per volunteer. 5 callers calling by themselves at different times will make many fewer dials and have much longer wait times than 5 callers calling all at once.
If you have a single caller, the dialer is better than hand dialing but if possible, put the volunteer on high value volunteer recruitment. If they are able to turn out a single calling shift during a time when there are other callers, that shift will create more IDs and have more conversations than the single volunteer calling alone would have been able to get.
Callers logging in and out multiple times over the course of a shift will cause the system to slow down as each log out (if not done by going not ready at the end of a call) will more than likely cause a dropped call, requiring the pacing to remain slower until the short term drop percentage comes down again.
Strategies to keep callers logged in at in person phone banks could include:

Having volunteers raise a hand and get temporarily replaced by an organizer or floating caller when they need to take a restroom or other break. Will encourage them to return quickly and will not slow down the system for others.
Have set break times where everyone logs out and back in again. Set breaks will encourage volunteers to stay logged in outside of the break time.
Use time logged in as one or your leaderboard metrics …

CALL TIPS

Will need to make calls:

A desktop, laptop, or tablet to see the script
A landline or cell phone to call in
(optional but highly recommended) A headset to better hear the calls and to give your arm/ear a break.

Callers should:

Go full screen in your browser and turn off ad blockers to ensure the wait screen live tracking numbers are accurate to the caller. Does not affect the actual data but can affect if a caller sees a true number of connected calls for their session.
Call in on a regular phone line, either a cell phone or a landline. While the system can work using a VOIP calling system (Google Voice, Skype, “calling over wifi” on your cell phone) we do NOT recommend it since it makes your audio connection dependent on your internet speed and can introduce a longer delay for the voter to hear you.
Wait to press Sign In until you are ready to make calls. If you take too long to call in after signing in (2 minutes) the session can time out and you will need to get a new login.
Talk directly after the beep. Due to normal internet delays, the voter has probably already said hello so do NOT wait for the voter to start talking first. Treat the beep as a “Hello” and just start in with the script.
Use the script buttons even if you know the script already. Data is recorded by clicking through the script so if you don’t click, no data will be recorded and the campaign will need to call that voter all over again.
Use headphones for audio to stay more comfortable and to better hear the voters.
If possible, use Chrome, Firefox, or Safari browser. Internet Explorer is not recommended.
TO SIGN OUT: Wait for your next connected call, then click “Not …

CALLOUTTHEVOTE.COM: Make calls now!

Choose a candidate to make calls now! For optimal experience, please go to CallOutTheVote.com on your computer or tablet so you can use your phone to call. The instructional video below shows how to use the dialing software. The dialer is open until 9PM local time in each district or state. Email calloutthevote@boldprogressives.org with questions!

Call for Beto O’Rourke (TX-Sen)

Call for Randy Bryce (WI-01)

Call for Jess King (PA-11)

Call for James Thompson (KS-04)

Watch the video!

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